YOU DON'T KNOW HOW TO WORK THIS, SO CALL SOMEONE HOW DOES PHOTO GUY

so, this guy comes into the store and he wants to do some prints on our photo machine. i am busy checking a customer, so i show him where the machine is located. he then asks if the prints come directly out of the machine, or if they come out behind the photo counter. i tell him that i am not sure because i am not a photo person. he asks how much the prints cost when they are not on sale and i tell him i do not know. later he asks me to call someone for some help. i ask him what he needs and rudely, he tells me that i don't know about the machine so i can't help him, so i need to call someone who can. i was just checking to make sure that he just didn't need the code, because that's what most people ask for help on and i can do that much. i didn't want to have to call someone to the front for something that i could do. he could have just told me politely what he needed help with. but anyways, i had to call someone up because he didn't know how to print the photos and he didn't know what to do when it asked him if he wanted to retouch the photo. he ended up leaving without printing any photos.